A linesman witnessed a minor penalty for Highsticking; the referee did not see the penalty. If the referee had called the highstick then Team A would have had a power play. Instead, the next stoppage (10 seconds later) was a penalty against team A. Team A's coach was upset with the missed call. He asked to talk to the referee; the referee did not go over but did say "I will talk to you between periods" (there was 6 minutes left in the second period). At the end of the period the referee went over to see the Team A's coach. The referee had not asked his linesman what he missed nor did the referee ask one of his linesman to come with him. During the conversation, the referee said things such as "Coach, are you done yet?" and "Coach, your team is getting dominated...that is the problem here not me." These comments further enraged the coach and the conversation became less about communicating and more about venting from both sides.
What we Learned
There are three goals when talking to the bench: communicate your perspective, let the coach communicate his or her perspective (maybe vent), and leave the situation less heated then when you arrived. You can do this with tips found in the "How to talk to Coaches Document". There were two other procedural errors made by the referee. First, always go talk to the coach with your linesman. Second, ask your linesman what she saw if you have the "did I miss something?" feeling.
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